Work History
Product Design Manager
@ Affirm, March 2022 – Present
Currently leading Affirm’s Servicing design team within the Direct to Consumer organization. Also led design teams in Consumer Growth & Retention and the Merchant Experience portfolio.
Product Design Manager
@ Capital One, June 2020 – March 2022
Led a team of designers contributing to award-winning products within the Finance and Audit organizations. Leveraged design systems & UX best practices to reimagine how Finance and Audit associates analyze and communicate data to executives and stakeholders. Built bridges across Product, Design, and Tech to achieve best results. Established and grew the design team’s cultural norms and rituals.
Principal Product Designer
@ Capital One, May 2018 – June 2020
Contributed to a small, multidisciplinary design team focused on emerging tech within Capital One. Collaborated with engineering teams on startup-style, internal product offerings for stakeholders. Designed machine learning and data visualization products, which spanned multiple LOBs. Mentored numerous junior designers on design thinking, design systems, and UX best practices.
Product Designer
@ LogMeIn, October 2015 – May 2018
Contributed to a 6-person design and research team focused on LastPass. Working on high-impact projects, such as the brand’s first Design System, the annual Innovate competition, and designing new product offerings. Also working on long-term strategic initiatives and OKRs to increase Product Design’s influence and impact at LogMeIn.
UI/UX Designer
@ LastPass, June 2014 – October 2015
Sole designer on a small team that built the world’s leading password manager. Regularly collaborated with C-level executives and stakeholders to conduct brainstorming exercises, sketching sessions, user interviews, and design critiques. Led major design initiatives such as a ground-up redesign of the LastPass 3.0 Consumer and Enterprise product offerings, impacting fifteen million users globally.
Product Designer
@ Connected Commerce, February 2014 – June 2014
Employee #6 at an early-stage startup with ambitions to create the next Groupon. Created an alpha version of the consumer product through brainstorming exercises, whiteboarding sessions, and workshops with various stakeholders. Also kicked off and led a complete redesign of the admin portal.
Lead Web Designer
@ Ignite Media Solutions, March 2013 – February 2014
Created As Seen on TV websites in a rapid, agency setting. Worked alongside the Creative Director, iterating and delivering fully-functional marketing and e-commerce landing pages, sometimes utilizing in-house product photography. Managed all aspects of the web design process, from ideation to coded websites.
Skills & Expertise
- UX & UI Design
- User Research
- Prototyping
- Design Systems
- People Leadership
- Design Thinking
- Project Management
- Design Sprints
- Collaborative Workshops
Awards & Honors
Circle of Excellence
2020
Received Capital One’s highest associate honor, the Circle of Excellence Award, for vastly improving how Finance associates do their job within Global Finance and empowering them to explore key data from multiple sources to gain insightful analytics for their customers.
Inventor (Patent)
2020
Designed a Capital One application that was configured for detecting, classifying, and visualizing events in large-scale, multivariate and multidimensional datasets and methods of use thereof.
Innovate (3rd Place)
2017
My team, LastParrot, took 3rd place overall for our Quick Share idea in the annual Innovate (formerly Hackathon) competition at LogMeIn in Budapest, Hungary. This year, there were 200 teams that competed.
Hackathon (2nd Place)
2016
My team took 2nd place overall for our ID Transporter idea in the annual Hackathon competition at LogMeIn. This year, there were 60 teams that competed.
Education
UX Master Certification
Nielsen Norman Group, 2022
UX Certification
Nielsen Norman Group, 2020
B.F.A. Graphic Design
George Mason University, 2012